Avis commenced operations in
Oman as a Franchisee in 1978 by licensing the Avis name.
Avis offers customers the convenience of rent-a-car facilities by being strategically located at all the leading hotels in Oman: The Al Bustan Palace Hotel, The Muscat Intercontinental Hotel, ......to name a few.
The quality and service behind the Avis smile is delivered by dedicated, friendly and efficient staff. Its close link with Zahara Tours makes Avis Oman a specialist in the tourism field able to meet the ever discerning requirements of clients ahead of any of its competitors.
| Our Vision |
| "We will lead our industry by defining
service excellence and building unmatched customer loyalty." |
| |
| Our Mission |
| "We will ensure a stress-free car rental
experience by providing superior services that cater to our
customers' individual needs...always conveying the 'We Try
Harder®' spirit with knowledge, caring and a passion for excellence." |
| |
| Our Values |
| Integrity |
• |
We
will honor all commitments to our customers, employees
and shareholders. |
• |
We
will conduct business with unwavering high standards
of honesty, trust, professionalism and ethical behavior. |
• |
We
will communicate openly and frequently, sharing what
we know, when we know it. |
| |
|
|
| Respect for the Individual |
• |
We
will treat each person with whom we work with respect,
professionalism and dignity. |
• |
We
will communicate expectations to employees, and provide
honest and timely feedback on performance. |
• |
We
will embrace a diversity of ideas, cultures, ethnicities,
and backgrounds to enhance our promise and value to
customers. |
• |
We
will provide career development opportunities for employees
who show initiative, and performance results to help
them individually manage their careers to maximize their
potential. |
| |
|
|
| Quality |
• |
We
will place the interests of our customers first. |
• |
We
will be dedicated to providing an individualized rental
experience that assures customer satisfaction and earns
the unwavering loyalty of our customers. |
• |
We
will ensure that the "We Try Harder®" philosophy underlies
everything we do and shines through in our service to
customers. |
| |
|
|
| Teamwork |
• |
We
will work as one cohesive team from the smallest unit
to the organization as a whole. |
• |
We
will develop and retain leaders who continually raise
the bar, provide direction, remove barriers and empower
people to successfully accomplish goals. |
• |
We
will maintain a caring and supportive work environment
that fosters a sharing of ideas, skills and resources. |
| |
|
|
| Growth and Profitability |
• |
We
will be dedicated to continuous innovation and pursue
new ideas and opportunities to accelerate profitable
growth. |
• |
We
will deliver value in all we do to assure consistently
high returns to our shareholders. |
• |
We
will recognize and reward excellent performance, which
drives superior results. |
| |
|
|
| Community Responsibility |
• |
We
will be active participants in our communities and encourage
employee involvement in civic and charitable activities. |
• |
We will be a role model business leader in the country we operate. |
• |
We
will develop and implement business practices consistent
with safeguarding the environment. |
| |
|
|
| |
|